Management Partner
Hazel Dowling, BSc (Hons), BA, DPM
The Management Partner is responsible for all of the business aspects of the Practice, and supports the admin team, GPs and other healthcare professionals to deliver patient services.
Admin Team
We have a large admin team who are overseen by our Office Manager, Mrs Hayley Thacker, supported by our General Manager, Mrs Sandra Wallace.
Our admin team attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The admin team have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection regulations.